The formal recognition stage of the awards cycle, where loyalty, customer experience and customer engagement initiatives are recognised
The Awards Ceremony brings together finalists, jury members, partners and industry leaders. It represents the formal recognition stage of the evaluation process, where initiatives are acknowledged based on their strategic clarity, execution quality and measurable impact.
The ceremony is not only a moment of recognition, but also a point of industry alignment, reflecting evaluated approaches, implementation models and current standards in loyalty, customer experience and customer engagement.
KEY FIGURES
50+ initiatives
Evaluated initiatives progressing through the awards framework
20+ experts
Independent jury members contributing to the evaluation process
100+ participants
Finalists, winners, partners and professional community representatives
FEATURED PARTICIPANTS
Selected finalists may present their cases as part of the ceremony programme. These presentations highlight approaches, results and implementation practices recognised within the awards framework.
CEREMONY AGENDA
24 July 2026, Thursday
Welcome and opening remarks
Selected case presentations
Awards ceremony
Informal networking
INVITATION
Attendance is by invitation. Requests to attend may be submitted and are reviewed based on format and capacity.
The Awards Ceremony is supported by partners contributing to industry dialogue, professional standards and ecosystem development across loyalty, customer experience and customer engagement.