The Loyalty & CX Awards bring together organisations, financial institutions, technology providers and industry partners contributing to loyalty, customer experience and customer engagement systems.

Why Partner

The awards provide a structured professional environment for engagement with organisations investing in loyalty, customer experience and customer engagement initiatives.

Partnership enables interaction with decision-makers, practitioners and industry experts within a recognised benchmarking and recognition framework.

Partnership Value

Partnership provides:

• access to a curated audience of senior decision-makers and practitioners
• positioning within a structured benchmarking and recognition framework
• visibility within a professional and targeted environment
• participation in an ecosystem connecting organisations and experts
• association with defined evaluation and governance standards

Partnership Approach

The awards follow a structured and selective partnership model.

The focus is on:

• relevance of partner expertise to the audience
• alignment with loyalty, customer experience and customer engagement systems
• meaningful contribution to professional dialogue and industry development

This ensures that partnerships remain consistent with the objectives and standards of the awards framework.

Partner Categories

Partnership formats may include:

• Strategic Partners
• Industry Partners
• Technology Partners
• Knowledge & Content Partners
• Media Partners

Each partnership is structured individually based on objectives, level of involvement and areas of expertise.

Partner Participation

Partners may contribute to the awards ecosystem through:

• participation in expert sessions and programme formats
• joint research and analytical initiatives
• engagement with a professional audience
• support of category development and industry initiatives
• industry communications, publications and media outreach

Partnership Enquiries

Organisations interested in partnership opportunities are invited to contact the awards team to discuss potential collaboration formats.
The awards team provides an overview of available partnership options and aligns participation formats based on objectives, relevance and level of involvement.